Mooney's is an Irish-owned and family run business dedicated to new and used car sales. The Mooney family has been selling cars on the Long Mile Road in Dublin since 1973. We are Ireland's leading Hyundai dealer for sales, service, and parts. We are also a fully-authorised Nissan and Honda parts and service centre.

Ref: Sales Support Agent

Closing Date 29/12/2023
Location Longmile Rd
Benefits Competitive salary Opportunity to work for one of Ireland’s largest Hyundai dealers Fun and Friendly environment to work in Cycle to work scheme Social events 6-month training period –
Working Hours On Application
Salary €25,000

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The sales support agent will be responsible for assisting the sales team with customer retention and prospecting the existing database to arrange appointments etc using an in-house system ( training will be provided). This role will also support customers looking to sell their vehicles and will involve follow-up calls to arrange bookings/appointments as requested by customers.

You will strive to create a positive experience for every customer by consistently meeting expectations, helping to facilitate problem-solving, alongside ensuring attention to detail.

we are currently experiencing exponential growth so this is a new role, and we are looking for a confident person to join us in establishing this role, all training will be provided and there are opportunities to progress within Mooneys to other positions to further your career.


  • Providing accurate information to customers whilst maintaining the quality and customer service standards of the business
  • Develop good business relationships with new and existing customers.
  • General administrative duties
  • Manage and process customer inquiries by both phone and email.
  • Booking customer appointments
  • Work and support external sales colleagues to ensure a high level of customer service.
  • Logging detailed notes in customer accounts on all internal systems.


  • Ability to identify customer needs and maximise sales opportunities.
  • Confidence to discuss the benefits and features of our products or service
  • Good communication, organisational, and administration skills.
  • Flexible and Proactive attitude.
  • Ability & Desire to deliver first-class customer service.
  • Experience in good note-taking in a CRM System
  • Must be knowledgeable of IT Systems – training will be provided on internal systems
  • Previous experience dealing with customers over the phone and email

What we offer

  • Competitive salary
  • Opportunity to work for one of Ireland’s largest Hyundai dealers
  • Fun and Friendly environment to work in
  • Flexible hours - 5 mornings or 3 afternoons
  • Cycle to work scheme
  • Social events
  • 6 month training period – Experience not required


This can be a full-time role or options of a 4-day week or flexible hours to the right candidate. €25000 depending on the candidate


Good communication skills IT Systems Call handling

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