This role is based in Mooney's Garage Sandyford

Key Responsibilities

• As the warranty manager you will take responsibility of the whole warranty process,
• including processing, filing, and tracking warranty claims in accordance with the
• manufacturer's policy and meet or exceed customer and business expectations,
• When necessary, communicate with after-sales personnel about the status of
• warranty claims.
• Process warranty job cards received from service advisors, updating the system with
• the necessary claim codes to identify the cause, make of the part, fault diagnosis,
• and specifics of the customer complaint, as well as any additional information
• needed.
• Review the Warranty Bulletins frequently, and implement or notify the appropriate
• employees of any modifications found.
• Communicates with the manufacturer to get details and consent on contributions

• Creates and maintains thorough product knowledge for all cars.
• Completes all necessary documentation for each warranty claim
• Participates in manufacturer warranty training and audits as necessary, finishing any
• additional administrative tasks as directed by the line manager
• The warranty manager will answers to the service manager
• Maintains a clean workspace and a professional image.
• Performs additional tasks as directed.

Key Competencies:

• ● Experience is a must
• ● Ambitious in meeting targets
• ● Strong communication skills
• ● Must be able to work on own initiative and as part of a team
• ● Full clean Driver’s licence

• Competitive salary
• Opportunity to work for one of Ireland’s largest Hyundai dealers
• Fun and Friendly environment to work in
• Flexible hours - 5 mornings or 3 afternoons
• Cycle to work scheme
• Social events
• 6 month training period – Experience not required

Please send your CV and cover letter to careers@epmooney.ie

Due to the high volume of applicants, you will only be contacted if we want to meet for an

interview.

The closing date is 2 weeks from the time advertised.

We do not require assistance from any third party.

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